News

Home Affairs services offline nationwide due to power failure

2018-08-10 16:29

A number of government websites, including Home Affairs’, have been affected by a power failure at the State Information Technology Agency (Sita).

The home affairs department said it was experiencing a system shutdown nationwide, and this had affected a number of services, including applications for birth, marriage and death certificates, as well as the processing and collection of smart IDs and passports.


The websites of the Presidency, Government Communication and Information System, and the main gov.za portal were also affected.

Screenshot of the Presidency's website on Friday afternoon

The home affairs department offered its apologies to clients and said its technicians, as well as those from Sita, were looking into the problem.

The department said clients would be updated on when services would be restored.

Business Insider SA reported that Sita had promised to have all websites up and running by 2.30pm, however, systems are still down and Sita couldn’t be reached for updates.

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August 19 2018